Help Centre > Security & privacy
What happens if I fail to pay Currency Solutions on time?
We understand that sometimes situations may arise that affect payment deadlines.
If you fail to pay us on time, we reserve the right to charge interest on the outstanding sum. The interest rate applied will be 4% per annum above the base rate, as determined from time to time by the Bank of England.
The debt will be compounded monthly, and we have the right to claim reasonable costs associated with recovering any overdue sums.
At our reasonable discretion, we may convert amounts due under this clause into pounds sterling or any other currency, using a rate that we determine to be reasonable.
In the event that you encounter difficulties in making timely payments, we recommend reaching out to our team immediately at +44 (0)207 740 0000. We are available to assist you during our operating hours, which are Monday to Thursday from 07:30 to 18:00 GMT and Friday from 07:30 to 17:00 GMT.
Open communication is essential, and we are here to work with you to find a solution that addresses any payment issues you may encounter.