Help Centre > Account management

How can I make a complaint with Currency Solutions?

We sincerely regret any dissatisfaction you may have experienced with our services at Currency Solutions. If you wish to make a complaint, we are here to address your concerns promptly. Here's how you can initiate the complaint process:

  • Contact your dealer or main point of contact: We encourage you to reach out to your designated dealer or the main point of contact you have been dealing with. They will work closely with you to understand your concerns and aim to resolve the issue to your satisfaction.
  • Email us: If you prefer to email your complaint, please send the details to Your complaint will be reviewed by the relevant person, and we will respond to your concerns as swiftly as possible.

Our commitment is to provide a high level of service, and we take all complaints seriously. We appreciate your feedback and the opportunity to improve our services based on your input. If you have any additional questions or need further assistance, please do not hesitate to reach out to us. Your satisfaction and feedback are important to us.

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