Help Centre > Security & privacy

I've received a PIN from Currency Solutions. What is it?

Receiving a PIN from Currency Solutions is part of our commitment to keeping your account and information secure.

If you have requested a new password for your online account, we will send you a Personal Identification Number (PIN) as a security measure. This PIN is used to verify your identity and ensure that you are the rightful account holder.

Please rest assured that we will never send a PIN without your prior knowledge and consent. The PIN is a crucial step in ensuring that your account remains safe and that only authorised individuals have access to it.

If you have received a PIN and are uncertain about its origin or purpose, please contact us immediately at +44 (0) 207 740 0000. Our team is here to assist you and provide guidance on any security-related matters.

Currency Solutions is dedicated to providing a secure and reliable experience for our customers. Your account security is our priority, and the use of a PIN is a part of our commitment to safeguarding your information and ensuring that your account remains protected.

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